Should there be an issue when connecting to your Apple Mac where the screen is blank, then we will need you to tweak a setting on your local machine so we can see what is on the screen but don’t worry this is really easy to doĬlick Open System Preferences. – Connectwise, for machines that are not running our monitoring agent – Solarwinds TakeControl which is built to our RMM and Endpoint Security products Which is great on a day to day basis but can be a nightmare from a remote support perspectiveĪt Meta Eagle we use 2 remote support products. One of which is restricting which applications can view your screen.

Maybe Apple can learn from this post and fix their own bug! I won't hold my breath.The lates MacOS 10.15 Catalina sees some further security improvements.

command file or AppleScript to delete these individual entries, but since this is a one-time fix I didn't bother taking this project further. There might be a fewer number of plist entries to be deleted, and someone is welcome to help figure out what the exact culprit is, but these settings appear to have almost no impact on Mail usage after the fix is applied.Īdditionally, one could create a terminal.

Notice that Preferences is still blank / empty.

Drag plist file back to the original folder.

Use your favorite plist editor to remove the following entriesĬalSuccessfulLaunchTimestampPreferenceKey.

Drag to Desktop - it is not editable inside the container.

Find the preferences file - It is typically located at ~/Library/Containers/ but could be located elsewhere.

Because I had a bit of free time thanks to the Rona and decided to divide and conquer the preferences. There is no need to wipe out all your data. A truly Apple Certified solution! Delete everything and then it starts to work!įirst, I tried removing the plist file alone and that returned Preferences visibility.

Worse yet, the few solutions that are posted simply recommend that you wipe out your entire Mail data & preferences and start fresh with no prior data. Searching the internet, apparently this is not a unique problem. Apparently Apple thinks a topic 7 months old is too old to respond to, so I had to make a new thread to post my solution.Ī client upgraded to High Sierra and suddenly their Apple Mail app would not show any options in the Preferences window.

Apple mail preferences blank